Kudos to ‘young’ people seeking Board positions (Letter to the Editor)

Dear Quiviran Editor and Our Lake Quivira Friends,
Some of us “old fogies” bemoan the fact that “young” people are not involved in the LQ community as a whole. Well, bravo, bravo. . . some new “young” people have stepped up to get involved by running for the LQ Board of Directors.
Let’s not let them down. Please VOTE!! They deserve the chance to hear from all of us.
~Jim and Joan Davies

‘Transparency and discourse are the cornerstones of our community’ (Letter to the Editor)

By Ernie Block

It takes a unique talent to separate a personal point of view from the responsibilities of their position. We should all be grateful for Leanna Walters, editor of The Quiviran and dog wrangler, for maintaining the fairness required by journalism’s code of ethics. I trust she will continue the impartiality and accept this and the comments that follow.
Perhaps the most important right we have as a community is the freedom to express our opinions. Once those opinions become discouraged or dismissed, we are left with nothing more than a one-sided conversation. Whether discussion is contained or shared, the reality of scrutiny is not going to go away. Not here. After all, it is what has kept us in business for eighty-seven years.
That freedom of opinion was expressed openly at the town hall meeting this past Sunday the 22nd. The need for an increase in our capital equipment asset assessment was presented, and was not at all questioned by those who attended. Considering there has been no increase for a few years, it’s understandable. The component of the necessity of an additional $250,000 credit line was discussed further at the subsequent board meeting where we heard recommendations as well as the counterpoint that we have nearly 1.4 million in cash. This was then followed by a board vote to approve. It was a healthy discussion and the way our process is intended to work.
Justification for renovation of the 2&3 golf holes to solve a previous mis-design of #2 green became a significant topic of the town hall evening. For those who don’t golf, the analogy of “redesigning the kitchen to fix the oven door” was brought up by a member in the audience and supported by many more. There was no significant positive support expressed, as I recall. It was later learned this proposed $450,000 solution was never brought to the Board of Directors for formal discussion or a vote. My belief is our foundation members deserve more for a $450,000 ticket item which, in my opinion, has not had the benefit of appropriate discussion.
The purpose of our process is directed in the interests of 391 families, not just a special interest group. I have personally experienced the pain in the neck of working within our structure and will agree it’s a cumbersome process. It doesn’t matter what I believe, though; shouldn’t we follow the appropriate decorum as in the game of golf where the rules of the game are sacrosanct?
For those who may not be aware, the value of a town hall style meeting benefits those in our membership who may not be real current with our issues, but whose vote on big issues will leave a lasting impression on the community. Hearing both sides via a hearty Q&A leads to an informed decision.
My belief is that communication and discussion is the most important contribution we can offer our Board of Directors. It may not be what some may want to hear, but as President Best mentioned at the recent board meeting, “We hear the member’s concern with bundling the vote for the golf improvement and will respond accordingly,” and they did. No question, being a director can be a tough job but made a little easier for them if they are aware of member concerns.
I believe transparency and discourse are the cornerstones of our community. It’s the value of those comments and conversations in The Quiviran, in the park, at the meetings and in the e-mail that are gold. We are financially sound, have a safe community and have a playground for families we should rightfully be proud of. For our family, golf course rankings are not at the top of our personal list of priorities, and by that, we don’t consider ourselves to accept mediocrity. We don’t judge the quality of our life in this manner. We’re happy and grateful for what we have.
Thanks for listening.

Save the Date: Pet Immunization Day is Saturday April 18

By Peggy Hughes
Lake Quivira Garden Club will be sponsoring Pet Immunization Day, on Sat., April 18, from 1 to 4 p.m., at the Firehouse. Mill Creek Animal Clinic is once again graciously offering their time to ensure the best standard of care for our pets at Lake Quivira. Garden Club and Mill Creek do this as a convenience for our residents and pets. Details on pricing are being worked out and will be published in the April issue of The Quiviran, but please save April 18 as the day to have your pets immunized. Thanks to Linda Segebrecht for getting this organized for us.
Also, remember March 26 will be our first Garden Club meeting of the year, and we will be hearing about a major project from the Lake and Residential Committee which you will be asked to vote on at the April meeting. Please plan to attend and hear all of the information firsthand.
Hope to see you there.

GOLF CART TRAINING

Attention: 14- and 15-year-olds with Learner Permits
“It is time to begin our golf cart training sessions! The first one will be held on Saturday, April 4, at  1 p.m., in the Tennis Court parking lot, or inside Q-Inc if weather is an issue.
All 14 & 15 year olds with a learner’s permit must take this class in order to drive a golf cart on Lake Quivira roads. Please bring your learner’s permit or a copy of it to the training session. I look forward to seeing you!”
~Kathy Niemeyer
Safety and Security Manager

Dog Registration deadline is May 1

City Clerk Report by Diane Newton
Just a friendly reminder that the dogs tags may be purchased at the City Hall during regular business hours.  The fees are as follows:
$15.00 for the first dog in each household.
$25.00 for second dog.
$50.00 for third and each additional dog in household.
These fees shall be due and payable on or before May 1.
Please provide a copy of the vaccine shots from your animal clinic.
Penalties on overdue license fees are:
$10.00 for each dog registered within 10 days following the date required.
$25.00 for each dog registered within 30 days.
$50.00 for each dog that is registered within 60 days of required date.
$100.00 for each dog that is not registered within 60 days of the date required.
The annual Pet Immunization Day will be April 18 at the Fire Station.
Please stop by City Hall for your 2015 tag accompanied by a piece of candy-always available. City Hall is also known as “Candy Hall.”
Special thanks to the Mayor & City Council for all their hard work.

Spring events at Clubhouse

Members: Earn $ credit $ by signing up new Country Club member or group

Correction to February 2015 print issue

Correction:
Corrections: On page 2 of the February 2015 issue, Adam Goscha’s name was misspelled. Adam is Q Inc.’s horticulturist.

From the Chef’s table. . . (March 2015)

“Brrrr” and “hello,” lake community! I hope those who continue to brave this winter are staying warm. . . , and enjoying the natural beauty of the lake. And for the troopers (sailors) who zip across the ice-covered lake, I have plenty of Spicy Chili and Hot Chocolate on the stove here in the Clubhouse. I sat down to type this note, and my thermostat hanging on my patio reads 9 degrees this early morn. A conundrum of sorts, I believe I am just as conflicted as Allie and Otis (my two puppies) this morning. They danced and whimpered to be let out for their morning escape, and as soon as the crisp air hit their snouts, they were reluctant to continue with this (important) ritual. My conflicting circumstances pivot from my chicken-scratch culinary notes -of how much fun it will be to embrace a fast-approaching outdoor/golf season – to my frozen toes in the slippers I put on to push my canines through the door. I’d prefer to focus on the returning members and the outdoor fun under warmer conditions here at 100 Crescent Boulevard!
Thank you to the members who continue to support the Clubhouse! We were pleasantly surprised to realize 90+ members for a recent Sunday Brunch. Also, our goal was to “double the 37 attendees” of the Valentines Dinner of last year, and at 67 this year, we came close! The Sunday Night “Kids Eat FREE” Buffets are not faring as well, but we do not know until we try to expand member amenities. This winter slowdown of catered events provides me with the valuable time to plan for the busier months. And for this reason, my staff and I remain engaged.
Not shying away from our ongoing goal : “to continue to find ways to increase member satisfaction,” we have been going through extensive training, both server and culinary teams. John has asked me to assist Sean through education via cooking terms and techniques. Confidence at the point of sale is elevated when a server knows every menu item and can explain how and why I have presented my dishes in this manner. John has also challenged me to educate my culinarians by having them follow the service staff as well. It is one thing to have a server “know” what the kitchen has to execute, but do my line cooks understand the challenges of the communication of the members-to-server, then server-to-kitchen? What I have learned this past year is that “training never stops!” For instance, John’s latest question of the Clubhouse staff? “What is today?” And I hear my line cooks respond, “A day of excellence!” (I get it now why he is always changing this up to keep us guessing what’s in his bag of motivational tricks! ) He never stops either.
I am proud to announce a self-motivating professional move of one of my young culinary apprentices. JCCC Culinary Arts student, Alicia Rocha, has joined the school’s Culinary Competition Team. This five-member team will represent Kansas at a Regional Competition in Arkansas; and if they make Nationals, she will be heading to Indianapolis to “Go for the Gold”! This is an honor and privilege Alicia has deservingly earned. We are excited to welcome our new kitchen manager, Sous Chef Robert Trampier. This is a newly creative position in response to the substantial increase in catering business, along with our commitment to ensuring “Members come first.” Robert will mostly “expedite” the hot and cold lines in the kitchen, inspecting all `a la carte food as it leaves my kitchen. This was an area we identified in 2014 that needed to be addressed to be aligned with our goals. Most recently with the St. Louis Country Club, I know Robert from our involvement within the local ACF (American Culinary Federation) chapter in the St. Louis area. Classically trained, Robert will bring with him a fresh set of eyes and many new ideas. Please welcome Robert when you get the chance to meet him!
Back to my notes, I see here that I will need to get a good jump on the 2015 Sunset Terrace dining experience. Gary has the propane heaters ready to go, and having been through an outdoor season in 2014, I am readying for another uptick in this member dining option. My team and I are working on presentations of current menu items and the “healthier faire” expected of our evolving membership. Dennis Nighswonger’s vision and direction is welcome, and we will continue to work closely with the House Committee moving forward. Shoring up what we currently do well and getting better with our opportunities of growth are all on my proverbial menu to get better!
Please join us for Taco Tuesdays and Spaghetti Night Thursdays, and I look forward to seeing you at the club!
Bon Appétit!
Chef Michael

President’s Report – February 2015

By Kent Best, President
Quivira, Inc. Board of Directors

Greetings, Friends & Neighbors.
“Oh, the weather outside is frightful,
But the fire is so delightful.
And since we’ve no place to go,
Let it snow, Let it snow, Let it snow”
~Sammy Cahn, 1945

Are you kidding me? We have waited all winter for a pretty snow and we get it on February 28, 2015. That means that Steve Terbovich or Dawn Dinneen will text to let me know it is 75 wherever they are today, and I will tell them how our 16 is feeling.
As many of you are aware, your Board of Directors has spent an inordinate amount of time identifying Lake Quivira financial shortcomings, and we have recommended resolutions. Most importantly, we have laid the groundwork for financial planning for the long haul. We really need to implement a couple more solid maneuvers and then let actions evolve and perform. I want to be emphatically clear that under my leadership, I believe in reserves, contingency plans and savings accounts.
During this past year we had many small strategic planning gatherings, and we have authenticated that very close to 200 residents attended those meetings. In those meetings it became very evident that many residents were/are very concerned about how we use our green space. I am certain that all of our residents are concerned about how we use our green space. It’s just that some residents feel that some level of usage of existing green space would be to build affordable, aesthetically pleasing, common sense homes to accommodate some different lifestyles here at the lake.
We held our Town Hall meeting Sunday evening, February 22. In this meeting we communicated in a professional manner the capital asset and capital project plan covering the next five years. Over 100 members were represented, and we addressed all questions, and hopefully provided clarity and understanding to all who attended.  Two nights later the Board worked through each of the budget ballots that will be presented at the March 30 annual meeting.
It is very apparent from these two meetings and previous meetings that there are differing/strong opinions about funding golf course improvements. I must say I am amazed about how many naysayer types so actively speak out against the golf course improvements. We have 106 off lake members, and we know that 99 percent of them are at Lake Quivira to golf. Along with the Clubhouse, these are the two largest income producing revenues at Lake Quivira. I do not remember the last time I heard any golfers complain or criticize about how much money or how much care the lake receives. Don’t get me wrong, I love the lake and am totally for the lake and fully support its preservation.
From a fiduciary standpoint, the five year capital plan is intended to get us out of the merry-go-round that has gone on for years where we put off the inevitable expense and then spend when we are in crisis mode to fix whatever is wrong. The golf course historically takes a great deal more money to support than other assets. If we were to treat the golf course like the other assets and inside the financial plan, should we be setting aside $150,000-200,000 annually so we don’t have these tremendous peaks and valleys? Whether it is repair, replace or rebuild, it takes a lot of money to keep up. My point is two-fold. Point one is to encourage prudent financial planning and management, and the second is to encourage thinking in or outside the box.
What I would love to minimize is the underlying “very negative thinking and almost trash talking amongst neighbors.” This practice is very detrimental to all of the good things our community represents, and we are all better than this.
During this past year I have studied a couple things that impact Lake Quivira every day. Next month I hope to write about the building of human capital, i.e. employee involvement/retention/and succession planning. Secondly, working with our General Manager Dennis Nighswonger, we should be investigating third party accounting for the long term.
Lastly, Lake Quivira Foun-dation Members: PLEASE VOTE, PLEASE VOTE, PLEASE VOTE! This is your future, and each of you should be represented by a vote. Additionally, we have six people running for the Board of Directors, and that is OUTSTANDING!
“I love rock and roll,
Put another dime in the jukebox baby;
I love rock and roll,
So come and take your time and dance with me…”
~ Joan Jett & the Blackhearts, 1981

See you around the Lake. Please wave!