A Summary of the June 27 Board Meeting

President Sestak opened the meeting by having Geary Goss introduce the new Lake Quivira Security Manager, Frank Watson. He then invited attending members to share comments or ask questions. Leanna Walters discussed a delay in this month’s publication of the Quiviran due to the Fourth of July holiday. She also inquired about the Special Board Meeting held around one week ago. President Sestak explained this was simply a working session to help the new General Manager and Board Members understand the various initiatives that each of the committees is working on and that no business was conducted.
General Manager’s Report
Mr. Goss thanked the Board members for adjusting their committee meeting schedules so he would be able to attend them each month. He mentioned the biggest item he is focusing on is the structure, processes and systems we have in place. With several recent leadership transitions, the lack of these has become evident. It is important the residents, the members and the staff have a true understanding of Lake Quivira and how it functions.
Marketing Committee
Ms. Bowker informed the Board the committee will be working with Safety & Security on a guest pass program. She also mentioned the testing of the new member orientation guide and research on the use of electronic voting. Ms. Bowker provided the new member count for the year; five new Country Club Members and four new Social Members. Mr. Braun inquired about the Legacy Program, and Ms. Bowker stated we are still working on the program. He also asked for clarification on the guest pass program. Ms. Bowker explained this program would be for a prospective homebuyer who wants to see Lake Quivira prior to contacting a realtor.
Finance Committee
Mr. Wilson stated the committee met, but did not have a quorum. He made several motions. The first motion was to approve Geary Goss and Vickie Lahey as the 401(k) administrators. The second motion was to approve Geary Goss, Jeff Eldridge, Steve Sestak, Tim Wilson, and Vickie Lahey as authorized signatories on the bank accounts. Mr. Wilson mentioned signatories are in a specific order with Ms. Lahey being last to segregate control. Mr. Eldridge is to be listed as a signatory because he is a department head who is at Lake Quivira more often than anyone else and more accessible. Mr. Wilson spoke about the issue of running around trying to get dual signatures on checks. He proposed a third motion that checks for operating purchases of $15,000 or greater would need dual signatures from the list provided previously, and checks for capital purchases of $5,000 or greater would also need dual signatures. Moving forward, Mr. Goss explained the process of putting better systems in place for purchase orders and department heads coding invoices. New processes are needed to assure timely payments of invoices and better cash management. All motions approved unanimously.
Mr. Wilson stated the committee has met with Mr. Goss and Ms. Lahey with regards to establishing the timeline for the 2018 budget process. The process will kick off next month. Mr. Wilson also indicated the April and May financials should be ready by July 10.
Golf Committee
Mr. Markley alerted the Board the committee voted last month to shut down the water feature on Hole #15 for the rest of the year aside from a few exceptions. He informed the Board we are allocated 52 million gallons of water for golf course usage as determined by acreage and past usage. After continuous attempts to plug the leaks, the leakage continues and the committee believes it would be more prudent to conserve the water. Mr. Wilson continued by saying we would be subject to fines should we use more than our allocated amount of water, which will likely occur if we continue refilling. The committee is currently getting bids on the cost of a dry creek bed and will bring cost information to the Board. Mr. Braun spoke about his concern that, since projects are often completed at one time yet money is raised throughout the year, there is the risk that cash could be tied up in one committee’s project, thereby not allowing another committee’s project to be funded. It was noted once the new processes spoken about in Finance Committee report are in place, there should be better cash management practices.
Lake & Residential Committee
Mr. Nelson reported the rule approved last month to prohibit the use of any used floatation material for floating dock construction was published in the June issue of The Quiviran, and no feedback was received. Mr. Nelson said the Lake and Residential Committee made a slight modification to the rule and asked for Board approval. Discussions on the topic followed, and Mr. Nelson made a motion to approve the amended rule. Motion was approved unanimously; “All floatation material used for floating dock construction or refurbishment must be constructed of encapsulated foam or high density polyethylene (HDPE) and be purchased new, not previously used in any body of water, and placed in a two (2) week quarantine period as outlined in the Quivira, Inc. Rules and Regulations Related to Lake Usage.”
Mr. Nelson informed the Board the annual zebra mussel testing will be conducted this week. The biologist will survey the entire lake, along with the two silt ponds.
Mr. Nelson then spoke about the Infrastructure Review Report that was recently completed. The next step is to have Olsson & Associates review the report and prepare recommendations, verify cost estimates and establish a timeline for road and storm water improvements. The goal is to present their findings to the Board in August.
Mr. Nelson brought up the topic of clean-up after storms. He stated it is every homeowner’s responsibility to clean up their yard area and dispose of the debris properly. However, this is not always done properly or in a timely manner. Lake Maintenance currently provides the service of picking up yard debris the first Monday of every month. However, there are times when this debris is set by the roads for several weeks prior to that date. This topic will be discussed at the next committee meeting and some guidelines will be prepared.
Restrictions Committee
Mr. Braun made a motion to accept the setback on the Johnson’s house as accepted by the Restrictions Committee. Mr. Albers seconded the motion. Motion approved unanimously.
Mr. Braun presented the committee’s recommendation on the proposed impact fee for residential construction. Ms. Bowker made a motion that effective January 1, 2018, an impact fee will be assessed upon approval and before the issuance of a building or demolition permit. The fee will be based upon 2 percent of the expected construction or demolition cost as disclosed on the permit application. Shortfalls of the fee, based on final cost of the project, will be collected upon completion. A refund may be issued in the case of project cancellation. The fee will be collected for the sole purpose of road/drainage improvements. Motion approved unanimously. This motion will be published for member notice in The Quiviran.
Mr. Braun informed the Board the committee is planning on discussing several topics; limitations on the duration of projects, new safety rules for outdoor fireplaces and fire pits and rules for dumpsters and portable toilets. They also plan to discuss the increase in applications for outbuildings and a potential new requirement of a water drainage study.
Safety & Security Committee
Ms. Walker stated the new ABDI gate access control system is close to being operational and ready for rollout to the membership. Some members have already started using the new system, and the guards have been trained.
Ms. Walker stated Mr. Nelson has graciously offered to do boat patrol over the Fourth of July weekend and holiday. During the Safety & Security meeting, it was suggested someone accompany Mr. Nelson during some of the time. Ms. Walker will be sending an e-mail to the committee and Board, asking for volunteers.
Ms. Walker made two motions. The first motion was to establish a no wake zone at 5 p.m. on July 4 and a 700-foot barrier off the dam. The second motion was to close traffic on the dam on July 4 shortly following the conclusion of the parade. Both motions passed unanimously.
House Committee
Ms. Boling spoke about the recent member meetings conducted regarding the redesign of the lake level of the Clubhouse; approximately 100 members attended. The architects are planning to present design concepts in approximately six weeks.
Tennis Committee
Ms. Walker mentioned the committee is considering whether to recommend the annual resurfacing of two courts (over three years) rather than wait until 2019 to have all resurfaced at one time, as had been previously discussed.
Associate Member Committee
Mr. Markley made a motion to disband the committee and review in a year whether it should be brought back. A concerted effort will be made to ensure proper Associate Member representation on each of the other committees. Motion passed unanimously.
Strategic Planning Committee
President Sestak announced two updates; approval from the Quivira Foundation to fund an initial master planning effort for the Front Entrance and the deadline for responses to the member survey is Friday, June 20. More than 300 responses have been received.
New Business
President Sestak announced the admission of a new committee member, Patty Mack, (Safety & Security).

Notice: Curbside tree limb pickup; dumpsters; contractor disposal

Curbside tree limb pickup occurs the first Monday of the month. As a courtesy to your neighbors, please do not set out limbs more than 48 hours in advance of the pickup.
Yard waste dumpsters are provided for residents behind the tennis courts. These dumpsters are reserved for residents and not for independent contractors who are being paid to haul off debris or perform landscape projects.

New Flotation Rule approved at June 27 Board Meeting

New Rule: Flotation
All flotation materials utilized for floating dock construction or refurbishment must be constructed of encapsulated foam or high density polyethylene (HPDE) and be purchased new, not previously used in any body of water.and placed in a a two (2) week quarantine period as outlined in Q Inc. Rules and Regulations Related to Lake Usage.

Proposed Rule: Impact Fee

Proposed Rule: Impact Fee

Effective January 1, 2018, an impact fee will be assessed upon approval and before the issuance of a building or demolition permit.  The fee will be based upon 2% of the expected construction or demolition cost of the project as disclosed on the permit application.  Shortfalls of the fee, based upon the final cost of the project, will be collected upon completion.  A refund may be issued in the case of project cancellation. Fees will be collected for the sole purpose of road/drainage improvements.

Community input welcome at the July 25th Board Meeting

Q Inc. President addresses ‘those darn rules’

By Steve Sestak, President, Q Inc. Board of Directors

RULES… we did not like them as kids, and we certainly don’t like them now that we are adults. But, rules are an essential part of any community. They establish certain policies and guidelines that everyone is expected to abide by. They are intended to protect, reduce liability, ensure conformance and maintain civility. They are not optional and should not be selectively enforced.
Like any community, Lake Quivira has rules. They generally fall into two categories; ones you want enforced when your neighbor does something that irritates you, and ones you don’t like when you are called out for violating them. What makes our rules unique is they are established by the members for the members.
Our General Manager and his staff do not create the rules; they are simply asked to enforce them. Sometimes, the Board is asked to make some difficult decisions which are unpopular with certain members. Remember, the Board Members are “members too” who abide by the same rules. If you do not like a decision, propose a better solution. If you do not like a rule, change it. But, if it is a rule, is it your responsibility to understand and follow it.
Late last month, the Unified Government approved the exclusion of the land known as the Meadows and Siler Properties from the City of Kansas City, Kansas, allowing it to be annexed by the City of Lake Quivira. All land owned by Quivira, Inc. is now governed and serviced by our City. I would like to extend my appreciation to Mayor Olson and his staff for facilitating this important process.
To say there is a lot going on would be an understatement. A new General Manager, a new Controller and now a new Security Manager. Various long-range planning efforts to address community infrastructure, member amenities and design concepts for the Lake Level of the Clubhouse and to address the water feature on Hole #15 of the golf course. Initiatives to document (mostly, define) key processes and procedures and upgrade systems for various critical functions.
I have to admit this is the hardest working Board I have ever been a part of, and this sentiment extends to the various Committees that do much of the heavy lifting.
We will have some important decisions to make later this year, and we commit to giving you all the facts you need to make the best decisions.

Q Inc. welcomes new Security Manager Frank Watson

Frank Watson
Frank Watson

We are pleased to announce that effective June 23, 2017, Franklin (Frank) Watson, is the new Security Manager for Quivira, Inc. Frank joins our staff with fifteen years of security experience. He was recently the Director of Security for the Legends Outlet in Kansas City.
Additionally, he has fifteen years collective experience in law enforcement, corrections and criminal investigation.
You will see Frank involved in roving vehicle patrol along with boat patrol on the lake. Also, Frank plans on updating security staff training and developing a relationship with the Lake Quivira police department.
Please be sure to introduce yourself to Frank so he can become familiar with our residents and non-resident members. If you need to contact Frank, he can be reached at fwatson@lakequivira.org.

100 members let their voices be heard at the Lower Level Input Meetings in June

By Mary Linda Boling, Marylindaboling@gmail.com
Five small group sessions were conducted by Kim Lammers and Annie Robinson from Hufft Associates at the 19th hole. They asked each group the following questions:
* What do you like about the club’s current Lake Level?*
* What do you think doesn’t function at the current club’s Lake Level?*
* What is the #1 feature you would like to see incorporated into the Lake Level renovations?*
Kim and Annie are compiling all the data they collected so it can be presented to the Design Committee/The word graphs you see here represent the responses to the questions and the size of the type face represents the number of times a answer was repeated. It’s an interesting way to visually see the responses.
This is the first step in the process that will enable the architects to develop concept drawings. The Design Committee, along with staff, will give them feedback and direction all along the process so that a fully developed concept can be presented to the membership.
The House Committee wishes to thank all the members who attended the Input Session. Your thoughts and suggestions will help shape the exciting plans for the Lower Level (now affectionately called the Lake Level) that all members will enjoy in the future.
House Committee Members: Mary Linda Boling, chair; Bryan Albers, vice chair; Kem Anderson; Annie Brown; Lisa Coffman; Bill Eckinger; Di Fowler; Jeanne McGrath; Bruce Rimbo; Linda Segebrecht; Anne Simms.
Feel free to contact us with your thoughts about the Lake Level of the Clubhouse.


City to finalize budget at meeting on June 10

By Mike Olson, Mayor, City of Lake Quivira

Sometimes the City is buzzing with news, sometimes not. This is one of those times.
At the next City Council meeting on Mon., July 10, we will finalize the 2018 budget. In addition, Bill Cole, our engineering consultant, will present the action plan for the spillway project.
Despite all our attempts to remind people to register their dogs by May 1, the City will be sending a notification to 32 dog owners. notifying them of their failure to comply and the resulting fine. If you are one of the 32, please simply pay the fine quietly, and do not take out your frustration on the City Clerk or the Mayor (that’s what Council Members are for).
When you receive this paper, the 4th of July will have come and gone. I hope you enjoyed all thefestivities. I look forward to seeing you on the water soon!

Early on, new GM switched sights from pro tennis to club management—and hasn’t looked back

Geary Goss, General Manager, Quivira, Inc.
Geary Goss, General Manager, Quivira, Inc.

By Lisa Phlegar
There’s a new face at the helm, steering the course for Q. Inc. and Lake Quivira Country Club, General Manager Geary Goss.
On May 16, Geary started his new adventure at Lake Quivira following the retirement of Dennis Nighswonger. Geary brings with him over 26 years of club management experience. He has managed private, semi-private and resort clubs. Previously, he served as the general manager of The Country Club of Louisiana in Baton Rouge, LA. He has also held general manager positions at Firerock Country Club in Fountain Hill, AZ, and Lochinvar Golf Club in Houston, TX. Even though each club was unique, Geary operated under a common mandate of attaining the highest possible member and guest experience while utilizing the club.
In his role as a General Manager, he has successfully developed budgets, marketing and membership platforms, short and long term strategic plans, and policy and procedure reviews, as well as operating principles, utilizing the club’s mission statement, vision and core values as a foundation. Additionally, he has extensive experience in golf course agronomy, golf operations, tennis operations, planning and implementing capital projects and programs designed to increase member use of all clubhouse facilities. Furthermore, Geary has experience managing large and small homeowner associations.
Q. How did you first get into the club industry?
Geary chuckled a little and then started talking about how, back in the day, he had aspirations of becoming a professional tennis player. However, that dream was squelched after a 20-minute tennis match and a loss of love and 1 with an All-American Tennis Professional. That tennis match provided Geary with the insight that being a professional tennis player was not in his future.
So, Geary changed his future when an opportunity arrived to manage Bear Creek Golf Club in Dallas, TX. That is where Geary got “hooked” as he says and found his passion; being able to provide a great experience to members and guests.
Q. How has the club industry evolved since you began your career?
“Back when, a club would promote a great maître d to the position of managing a 2-4 million dollar club. Unfortunately, clubs failed,” Geary said. He continued describing how the industry moved towards hiring professionals. Through the years more and more business professionals were being hired in all aspects of staffing. After five years with Bear Creek, Geary decided to return to school and earn an accounting degree with a minor in economics. He determined these degrees would help enhance his skills and qualifications in the industry where he discovered his passion.
Q. What do members want out of their club?
“Biggest thing . . . a safe place where family and friends can have a quality time and a great experience,” Geary stated.
Q. What lessons have you learned throughout your years as general manager?
Geary mentioned how he has found that staff wants to do a good job, but they need tools, resources and training to be successful. Therefore, it is important to be pro-active in developing the staff, as this can result in big benefits to the club.
Q. What do you like to do for fun?
For fun, Geary enjoys spending quality time with his family. He mentioned how family is his number one priority. Geary and his wife Susan have three children; one son and two daughters. Their children have blessed them with four grandchildren; three boys and one girl. His children and grandchildren are located in Oklahoma City, OK, Fort Worth, TX, and Houston, TX. Fortunately for Geary and Susan, living in Kansas will provide them easier access to their family, thus increasing their time together.
Geary also enjoys the thrill of heading down the road on his motorcycle, visiting new and interesting places. With Susan on the back, they have ridden up into the beautiful Arizona mountains. Additionally, they have ridden through the Grand Canyon and visited interesting ghost towns along the way. One of Geary’s favorite places to visit is Sedona, AZ—“one of the prettiest cities out there!” Recently, he purchased a 2017 Harley Davidson Road Glide Ultra motorcycle and plans on christening it on the roadways of Kansas.
Additionally, Geary enjoys hunting. I asked him what he hunts, and he said hunting is a fairly new sport for him. He is however, captivated by the turkeys he saw this morning by the house. He went back into the house to rummage through an unopened moving box to find his turkey call. His plan is not to hunt them, but rather just enjoy their presence.
Geary is excited to be the new General Manager of Lake Quivira Country Club. He is looking forward to Lake Quivira’s future and elated with the vision the members have conveyed through the Strategic Planning Committee.
Please stop by the Clubhouse to meet Geary during his Welcome Reception on Tues., June 6, from 5 to 7 p.m.